Information for service providers on the use of DocuSign for electronically signing human services contracts with the DCJ. The Human Services Agreement is an NSW government document that sets out the general conditions for organizations (called non-governmental organizations on ProcurePoint) that provide human services funded by NSW government authorities. Information for service providers on the standard contract for human services in NSW. The HSA is officially designated as a service funding agreement, but it is generally referred to as the HSA. The Office of Emergency Management provides a simple toolkit to help community service providers understand their disaster risks and how to take simple steps to prepare. Online services for Australian NGOs and service provider organizations, including Standards – Performance Pathways and Online Management Support. As of August 1, 2017, the Human Services Agreement will apply to all organizations funded by an NSW government agency to provide “human services.” Human services are defined by the NSW government as programs, facilities or services provided to meet the health, social and social needs of individuals, families and communities. news, policies, resources, tools and other information on funded contracts and the provision of funded services. An A-Z of all funded contract management policies, guides, fact sheets and forms for DCJ service providers. Prior to 2017, the DCJ, formerly known as the Department of Families and Community Services (FACS), had other models of contracts with service providers, including the Funding Agreement and the Program Level Agreement (PLA).

Since 2017, DCJ has been using the Human Services Agreement (HSA) for new contracts, as old contracts expire. In particular, funding certificates and the PLA have been replaced by the standard HSA conditions and the HSA calendar. Most DCJ contracts expired in June 2020 and HSA will use new contracts from July 2020. If your organization still needs advice on the basis of FACS funding, please contact us for help. Information for FACS-funded service providers and their employees to make a contractual complaint, allegations of misconduct, compliments or suggestions: contact whom, with details on how to contact them. Contains information on the Perpetual Assistance Program, Brighter Futures, Achieving School Success, Child, Youth and Family Support, Families NSW, Intensive Family Preservation and Getting It Together Programs Resources and Legal Aid for Justice Connect Community Organizations. Phone numbers and email addresses for DCJ district offices. A tool developed jointly by NGOs and the NSW government to help NGOs assess their capacity and performance standards themselves. More information about the Human Services Agreement can be found on the ProcurePoint website and the direction of NSW procurements. Information on common work agreements and their impact on the contract with us. DCJ uses the National Standard Chart of Accounts for financial documents with its funded service providers.

Download the full Human Services Agreement guide below or scroll down to download individual pieces.